Experienced professional with a demonstrated history of optimizing operational efficiency and driving strategic initiatives in diverse industries. Currently leading Business Support Operations at PressReader, I spearhead process excellence through standardization, automation, and compliance ...more

Experienced professional with a demonstrated history of optimizing operational efficiency and driving strategic initiatives in diverse industries. Currently leading Business Support Operations at PressReader, I spearhead process excellence through standardization, automation, and compliance audits, ensuring enhanced customer satisfaction and quality delivery. With a focus on strategic execution, sales support, and team collaboration, I actively contribute to business development efforts and scaling operations across multiple market verticals. Skilled in project management, process optimization, and team leadership, I excel in aligning operational strategies with organizational goals to drive continuous improvement. My expertise spans across industries, including FinTech, EduTech, Digital Marketing, Healthcare, and banking; supported by a robust skill set encompassing CRM proficiency, project management tools, and a commitment to client-centric service delivery. Let's connect and explore opportunities for mutual growth and success.less