I'm writing to express how grateful I am for the wonderful service I received at the United Airlines Office in San Diego. The warmth, professionalism, and sincere concern with which I was welcomed from the time I walked through the door left a lasting effect on me. I wanted to discuss the ...more

I'm writing to express how grateful I am for the wonderful service I received at the United Airlines Office in San Diego. The warmth, professionalism, and sincere concern with which I was welcomed from the time I walked through the door left a lasting effect on me. I wanted to discuss the specifics in person rather than online because I had certain specific worries about a planned trip abroad. The office staff took the time to properly listen to my needs and were very accommodating. They carefully addressed all of my inquiries concerning baggage regulations, layovers, and travel paperwork, guided me through the entire booking process, and assisted me in choosing the best airline options. The individualized help and attention to detail I received were what really caught my interest. Without my having to ask, one of the representatives even included my special food preferences to my reservation after noticing them. Additionally, they verified that all of my travel paperwork were in order and provided useful advice to assist me have a more seamless airport trip. Friendly, effective, and extremely educated, the United Airlines San Diego Office is the epitome of what great customer service should look like. My trip planning process was much more relaxed and comforting when I had access to a physical office with such committed professionals. I feel more assured and ready for my journey now because of the team's exceptional service. I will not think twice about returning for future travel plans, and I will undoubtedly suggest the United Airlines San Diego Office to my friends and family.less