QUALIFICATIONS: * M.S. Telecommunication Engineering * Executive - MBA * Project Manager Professional (PMP) * ITIL Service Manager (ITIL V2) * ITIL Expert (ITIL V3) PROFESSIONAL PROFILE: * Manager at Indra * Implementation of the Operation "Service Desk, Users Support and Maintenance" for ...more

QUALIFICATIONS: * M.S. Telecommunication Engineering * Executive - MBA * Project Manager Professional (PMP) * ITIL Service Manager (ITIL V2) * ITIL Expert (ITIL V3) PROFESSIONAL PROFILE: * Manager at Indra * Implementation of the Operation "Service Desk, Users Support and Maintenance" for Canal de Isabel II with 30+ professionals in 5 different teams (3 MM€) * Staff team to face the recent economic crisis (6 professionals) * Project Manager developing a new off-shoring service desk center of excellence (100+ professionals) in Lleida (Spain) which will constitute a virtual S. Center in conjunction with three other centers in Barcelona, Bilbao and Madrid * Service Manager (HelpDesk - PRISA Group) * Responsible for 47+ professionals in multidisciplinary teams * Collaboration in obtaining both the ISO 20000 (BS 15000-ITIL) certification as Incident, Problem and Configuration Manager conducted by the British Standard's Institution (BSI) and the ISO 27001 certification (security) conducted by APPLUS S.A. * Collaboration in multiple offers to customer companies (Endesa, Movistar, Sacyr Vallehermoso, Antena3, Reale, BBVA, Mercedes-Benz, Gas Natural, Ferrovie (Italy - 1300 MM€), CTTI (Barcelona - 3000 MM€)...) * Projects and Services improvement in foreign countries [Philippines (Manila, "Meralco", June 2013); Bahrain ("I-Seha" project- Ministry of Health, July-August 2014)] * Some of them: - MULTI-CLIENT CENTRALIZED SERVICES. Incident and Problem manager for every client - ICM SANIDAD COMUNIDAD DE MADRID. Migration of all the operating systems of every healthcare center in Madrid. - ANGOLA ELECTIONS. Project logistics. - SANITAS HEALTHCARE. Improving the secondary datacenter while migrating the primary one. - BBVA. Continuity of the service of Client Solutions & CIB Engineering, Infrastructure & Workplace Support. - MINISTERIO DE JUSTICIA. Project Manager in the SGNTJ of the Spanish Ministry of Justice. - PMO COMPRAS INDRA. Current (2021). Project Manager in the Indra Procurement PMO Office * Training to customers and colleagues * Network and Systems administration * Telecommunication Projects (ICT) as a Licensed Telecommunication Engineer * Several training courses related to stock exchange ("Cot Report", "Technical Analysis", "Programmig") * Strategies and Indicators development for market investing (Commercial Proxy - jrCotProx; Seasonal Estimators - jrSeas; Prediction bahaviour) * Guest analyst on several radio shows (Ask for details)less