With more than 11 years of work experience and over 9 years of expertise in client advocacy and consulting, I am a Sr. Customer Success Manager at Palo Alto Networks, the global leader in cloud security. I hold an MBA in Marketing and multiple cloud computing certifications that enable me to ...more

With more than 11 years of work experience and over 9 years of expertise in client advocacy and consulting, I am a Sr. Customer Success Manager at Palo Alto Networks, the global leader in cloud security. I hold an MBA in Marketing and multiple cloud computing certifications that enable me to provide strategic and technical guidance to our clients. I manage a portfolio of accounts and work with partners and customers across the globe, ensuring their satisfaction, retention, and growth. I act as the point of contact and owner for product and technical issues, as well as the liaison between different teams across the company. I am instrumental in maintaining relationships with clients and streamlining business processes. My mission is to empower our clients with the best-in-class cloud security solutions and services.less