By Timothy D. Naegele[1]

There have been massive closings and lawsuits against Burger King[2], and it's not surprising.  The chain should be shut down permanently, with no remorse.

I was traveling, and went to a Burger King in Fairfield, California on February 12, 2025.  It was raining hard, and the food was tasty and fine.  However, I was charged twice for my order.

The first charge was posted to my card on February 13, 2025; and a duplicate charge was posted on February 14, 2025, after I had left the area.  I was told by my card company that it would probably "fall off," but it didn't and hasn't.

I figured that it might have been an honest mistake, and tried to reach the Fairfield location, but its phone is "out of order."  Next, I reported the issue to Burger King nationally, which was the worst experience of all.

After completing an online survey, I was given a "Validation Code," which I thought would give me a free meal, or at least result in a refund of the double payment.  Wrong again.

I have spent more time dealing with Burger King's national representatives than this whole episode is worth.  But if I can get ripped off as easily as I did, it will happen to you or someone you know.

When a national chain like Burger King rips off its customers with ease, and then scoffs at them, it has ceased to serve its customers and deserves to be boycotted forever.

_____

© 2025, Timothy D. Naegele

_____

[1]  Timothy D. Naegele was counsel to the United States Senate's Committee on Banking, Housing, and Urban Affairs, and chief of staff to Presidential Medal of Freedom and Congressional Gold Medal recipient and former U.S. Senator Edward W. Brooke (R-Mass).  See, e.g., Timothy D. Naegele Resume-21-8-6  and https://naegeleknol.wordpress.com/accomplishments/   He has an undergraduate degree in economics from the University of California, Los Angeles (UCLA), as well as two law degrees from the School of Law (Boalt Hall), University of California, Berkeley, and from Georgetown University.  He served as a Captain in the U.S. Army during the Vietnam War, assigned to the Defense Intelligence Agency at the Pentagon, where he received the Joint Service Commendation Medal (see, e.g., https://en.wikipedia.org/wiki/Commendation_Medal#Joint_Service).  Mr. Naegele is an Independent politically; and he is listed in Who's Who in America, Who's Who in American Law, and Who's Who in Finance and Business. He has written extensively over the years (see, e.g., https://naegeleblog.wordpress.com/articles/ and https://naegeleknol.wordpress.com/articles/), and studied photography with Ansel Adams.  He can be contacted directly at tdnaegele.associates@gmail.com

[2]  See, e.g., https://www.businessinsider.com/burger-king-closing-restaurants-review-2023-11#:~:text=Business%20Insider%20previously%20reported%20that,increasingly%20run%20by%20better%20operators.%22 ("I Went to 3 Burger Kings and Saw Why It's Closing Restaurants") and https://hls.harvard.edu/today/harvard-law-expert-explains-the-burger-king-false-advertising-lawsuit/ ("Harvard Law expert explains the Burger King false advertising lawsuit")