Four Strategies Businesses Will Use To Cope With Higher Minimum Wages

Cities or states are enacting higher minimum wage rates. Businesses should consider one or more of these four strategies: reduce labor usage, substitute equipment for labor, move to a lower-cost area, raise prices. These categories are not mutually exclusive.

A store near my office hires people to stand on the sidewalk holding signs that say “Mattress Sale!” There are sometimes three people standing on different corners working for the same store. At some wage rate, it no longer makes sense to have three people holding signs. In fact, at $15 an hour all of these jobs may go away. There’s sometimes a mental model held by politicians that the number of workers that a company needs is fixed. That’s not at all true, as evidenced by the sign holders. There’s a lot of elasticity in the demand for labor.

Even at today’s wage rates there is substantial substitution of technology for labor. In Oregon, where I live, the state minimum wage is $9.25, higher than the national minimum. Downtown parking garages no longer have human attendants. Instead, automated kiosks take payments. Similar examples abound across various businesses. This substitution of equipment for human labor takes time, but inevitably occurs. (See papers by Isaac Sorkin and Aaronson, French and Sorkin. In the latter paper, evidence shows that higher minimum wages push independent restaurants out of business, with more-automated chain restaurants filling the gap.)

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MWmap-2014

The third option for a company facing a high local minimum wage is to move to a lower-wage location. Los Angeles is the home to many apparel companies that have been paying entry-level wage rates less than the new $15 minimum wage. Adjacent cities with the lower state-wide minimum wage will attract these companies. This is the general case for manufacturing companies that pay low wages for at least some of their workers.

Finally, businesses that can’t easily move or automate will raise prices. This is easier than it may seem, given that competing businesses are facing the same challenge. Downtown restaurants, dry cleaners, and convenience stores can’t move, at least not to serve the same clientele. With higher costs they raise prices. This may be in the form of higher list prices or lower quality service at the old prices.

Why don’t the owners just absorb the higher costs? If the profit margins were high enough to do that, more competitors would already have entered the business, pushing prices down.

Raising prices shifts the burden of the minimum wage onto customers. Those customers may be high income or low income; there’s no general rule.

What should a business that uses low-wage workers do when its city or state mandates a large increase in the minimum wage?

First, look at how you are using your low-wage workers. Can some positions be eliminated, or hours reduced? Many companies have employment levels based on habit rather than careful evaluation of current needs.

Second, evaluate moving. If you could move a short distance and still serve your clients, this may be your best move.

Third, consider automation and outsourcing. Talk to equipment suppliers about their offerings. Consider things that you currently do in-house that could be outsourced.  For instance, a restaurant that makes its own sauces might consider purchasing them. In effect, they are substituting labor at a remote factory for local labor.

Fourth, watch what your competitors are doing with their prices. If you are squeezed, try raising prices; watch to see if your competitors follow suit.

Even if you agree with me that a higher minimum wage doesn’t constitute good public policy, ranting and raving won’t help your business. Hard-headed calculation is what you need.

Disclosure: Learn about my economics and business consulting. To get my free ...

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Richard S Stone 9 years ago Member's comment

Have you read Adam Smith? He wrote a book called The Wealth of Nations that was published about 250 years ago. One of his big points is that profits can be excessive, and that excess profits, although undefined in a mathematical sense, were pernicious, in terms of the economy as a whole.

Thus one way to consider this is that Smith had a good point, and that the current profits made on the backs of the employees are, and have been for some time, excessive. He also proposed that wages had to be sufficient to feed and house, and cover all the reasonable living expenses of the workers.

Alternatively, one can take action as you describe it. But are those actions truly going to be "profitable?" One might argue that you really did need that full workforce, and your profits have been excessive.

Smith made the point that higher wages are far less expensive to the economy as a whole than excess profits.

Richard