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Cloud Stocks: Zendesk, Freshworks Focus On Marketplaces And Integrations
Article By: Sramana Mitra
Tuesday, February 11, 2020 10:20 AM EST
The global complaint management software market is expected to grow at 11% CAGR to reach $8.3 billion by 2026 from $1.93 billion in 2018. Zendesk, and India-based Freshworks are key players in the market.
In this article: ZEN
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HH Top 20 Cloud Stocks For 2020
Article By: Sramana Mitra
Wednesday, December 18, 2019 7:42 AM EST
The year 2019 is coming to an end and here we do a review of the best performing cloud stocks of 2019 and the most promising for 2020.
In this article: NOW, CRM, MSFT, AMZN, TEAM, TWLO, SPLK, VEEV, RNG, WDAY, HUBS, AYX, DOCU, SMAR, PLAN, ZEN, PANW, QLYS, OKTA, PFPT
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Zendesk Faces Investor Ire, Freshworks Prepares For IPO
Article By: Sramana Mitra
Friday, November 8, 2019 10:40 AM EST
Helpdesk automation service provider Zendesk recently announced its third-quarter results that surpassed market expectations. The company continues to invest in growing its market reach even as it faces the ire of its investors.
In this article: ZEN
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Zendesk Next Targets WhatsApp Users
Article By: Sramana Mitra
Thursday, August 15, 2019 11:59 AM EST
Zendesk has already leveraged the acquisition to release WhatsApp for Zendesk, a new WhatsApp Business API connector, that will allow businesses to reach and respond to WhatsApp users.
In this article: ZEN
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Should SAP Acquire Zendesk Or Freshworks?
Article By: Sramana Mitra
Monday, May 20, 2019 11:30 AM EST
With the acquisition of either Zendesk or Freshworks, SAP could move up in the CRM customer engagement space and could increase its value.
In this article: ZEN Also: SAP
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