Disney+ Strategy: Genius Or Madness?

The Mandalorian

Disney+ (DIS) launched to great fanfare (with a few technical glitches) and people are talking. There is the usual chatter about “a new service,” and the “transformation of the television business,” but something far more interesting is happening. People are talking about episode one of The Mandalorian and you know what they’re saying? “I can’t wait for episode two.”

This may not sound like a big deal, but think about this… if this were a Netflix (NFLX) show, most diehard Star Wars fans would already have binged the entire series. The conversations would have been concurrent with the conversations about the launch of the streaming service and in a week, it would just be a show you should watch if you subscribe.

Instead, Disney will window the release of The Mandalorian episodes. From my POV, this is brilliant. I’ll be talking about episodes, anticipating episodes, posting about episodes as they roll out. This is a behavior that almost every loyal Star Wars fan will exhibit. Disney can count on it. A slow rollout strategy will automatically promote the service at a much higher level than a massive episode drop ever could.

Now, there’s something else to think about. Netflix has more data about streaming media viewing habits than anyone. With all the data in their possession, they have just begun to test windowing. Is windowing at Disney just muscle memory? Is it a strategy? Did Netflix just miss the memo? Or, does Netflix know something Disney doesn’t?

Perhaps there are still some lessons from the traditional media business that still apply.

Which streaming service release strategy do you think is better?*

  • Windowing - releasing episodes at regular intervals  OR
  • Binge Drop - release all episodes of a series at once.

Shelly Palmer is Fox 5 New York's On-air Tech Expert (WNYW-TV) and the host of Fox Television's monthly show Shelly Palmer Digital Living. He also hosts United Stations Radio Network's, ...

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Ayelet Wolf 4 years ago Member's comment

I've often debated this exact question - which is better to be able to binge watch, or to force myself to wait? The impatient side of me absolutely loves the ability to binge that Netflix offers. But there is something to be said in forcing myself to wait and savor each episode.