This Is The Way Facebook Ends (And Maybe Apple And Google)

Investors tend to focus on the most likely outcome. As a risk manager, I spend time focusing on the unlikely, on the bad things that might possibly happen. Where T.S. Eliot writes, "This is the way the world ends, Not with a bang but a whimper" I would write, "This is one possible way the world might end...."

So, with that as the starting point, how might the world end for Facebook? And, by extension, for Apple and Google, because Google faces similar, but not so dire, business risk, and because much of Apple's raison d'être is to provide the hardware for Facebook and related applications.

Regulatory Backlash

As a start, there is a crescendo of regulatory backlash to the power that Facebook and Google wield. It is most manifest in recent action in Europe and has been given some headline coverage from a speech a few days ago by George Soros at the World Economic Forum. If you want a sense of where he is coming from, the Washington Post headlined it as "Facebook and Google are doomed, George Soros says."

The current controversy on net neutrality applies to Google and Facebook. One concern is that without net neutrality there will be a stifling of the small start-ups, and increased power for the larger players. Point the rifle three clicks to the left from the net neutrality debate, and you have them in the line of fire.

A Self-destructive Business Model

Facebook and Google have a business model that is at war with itself. On the one hand, they link like-minded people together, so they can share their views, interests, and product suggestions. On the other hand, they depend on advertisers for their revenue. But if their business model is perfected in the first case, there is no need for the second.  People will know what they want without the advertisers that are outside their social circle chiming in.

Social Norms

Obviously, a social network only works if people want to share on the social network. And the bulk of those who do so are acutely sensitive to the cool thing to do. If it becomes uncool, that is the end of that. Put another way, the fever pitch of social media is of the same flavor as any fad. It has no purpose other than being the thing of the moment. For social media, that moment might last another two years or another ten. But at some point, there is the risk people will find it so last year, or so "what my parents used to do."

As a measure of it being a fad, what other $500 billion company could disappear from the face of the earth tomorrow and have no real impact -- except on advertisers?

And there are signs of change. When Cook states that he wouldn't want his nephew on social media, that is not a good sign. Closer to home, a month ago my fourteen-year-old daughter decided to get off of social media.

A recent meme is social media as cigarettes. Think of cigarettes in the Mad Men era.  People were addicted, but also it was part of being social, and it was the way you kept yourself busy. If you didn't have a cigarette out, what were you going to do with your hands? Social media is addictive, social, and keeps you feeling like you are doing something with your hands.

How Does Apple Fit Into the Mix?

The iPhone is the hardware that runs the fad. Take away the need for social media functionality, and there is no reason to move beyond the power of, say, the iPhone 6.  Maybe you disagree with that, but by the time you get to the iPhone X I think you are at a bridge beyond. Once you deal with the battery issues and avoid dropping it, (or drop it and pay $100 to get the screen repaired), a smartphone lasts forever and has the power you need if you are not lighting up social media. Put another way, think about how frequently you upgrade your iMac.

The Darkening of Silicon Valley

One thing that can help push social norms away from Facebook is a reframing of the Silicon Valley sphere as being less than cool. The sea change that is putting Silicon Valley companies in the sights of regulators is also washing away the veneer of the ultimate cool. Undeniably, Silicon Valley is exciting, filled with great minds, and is the go-to destination for college kids. I know the feeling; that was the investment banks of the 1980's. And look where that ended up.

Soros wasn't the only one bashing the fruits of Silicon Valley. There was a litany of others along with Soros from the World Economic Forum.

Then there is the growing realization that Facebook is not simply a fun app, and the work of those brilliant Silicon Valley engineers is not just creating a global sandbox where we can play. In the wrong hands, it in can subvert a political system with more efficiency than a rioting mob. It already has. That has got to move the dial a bit in terms of perceptions.

Note: I did a post on Facebook back in 2011 that has similar sentiments, but with a more philosophical flair.

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Comments

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Ebs 6 years ago Member's comment

Wow! interesting article.

Susan Miller 6 years ago Member's comment

Interesting comment thread that gave me much to think about. @[Richard Bookstaber](user:35121), what are your thoughts on the comments below?

Ayelet Wolf 6 years ago Member's comment

I'm impressed your 14 year old daughter opted out of social media. If I may ask, what was the impetus for that and has she stayed off?

Dean Gilmore 6 years ago Member's comment

The problem with social media is there are so many pitfulls - cyberbullying and shaming, much time wasting, silly arguments over politics which could end friendships, etc. But there are so many advantages as well. People have used social media to help boost their career or to create and monetize their own use of social media. It has revolutionized advertising etc.

Dick Kaplan 6 years ago Member's comment

Without a social presence, I suspect it could be hard for the younger generation to "stay in loop" and maintain friendships or even find a job.

Gil Richards 6 years ago Member's comment

Nice article @[Richard Bookstaber](user:35121), but your entire argument hinges on this statement: "People will know what they want without the advertisers that are outside their social circle chiming in."

I'm not sure I'd agree with that. What is your rationale for that conclusion? People need to first learn about a product somewhere. For me yes, sometimes it is from a friend, but more often than not, it is initially from some form of advertising. $FB $GOOGL $AAPL