Verizon has sent Netflix a cease and desist order demanding that it stop presenting its subscribers with messages that blame Verizon's network for poor streaming performance. Netflix's messages are actively meant to knock Verizon — among other service providers — that it alleges have been hurting streaming quality, either actively or through failing to properly maintain their networks.
Verizon has vehemently disagreed that it's at fault for dips in performance, and it reiterates that in the order. "There is no basis for Netflix to assert that issues with respect to playback of any particular video session are attributable solely to the Verizon network," reads Verizon's letter.
"THERE IS NO BASIS FOR NETFLIX TO ASSERT THAT ISSUES ... ARE ATTRIBUTABLE SOLELY TO THE VERIZON NETWORK."
After Netflix's messages caught wide attention yesterday, Verizon immediately fired back, calling them "inaccurate," "misleading," and a "PR stunt," writing that any issue in streaming quality was likely on Netflix's end.
"As Netflix knows, there are many different factors that can affect traffic on the internet," Randal Milch, Verizon's public policy chief, writes in the order today, "including choices by Netflix in how to connect to its customers and deliver content to them, interconnection between multiple networks, and consumer in-home issues such as in-home wiring, Wi-Fi, and device settings and capabilities."
In fact, Verizon and Netflix are actually arguing about the very same area of the network — the companies just don't agree over who should be responsible for paying to maintain it.
Read more on this story at The Verge.
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