Optimizing Your Reputation With AI

A good online reputation of 4+ stars directly contributes to more success in business. Even so, increasing from 3 stars to 5 stars yields businesses 25% more views from Google. Mastering the art of online reputation management is difficult, especially since 65% of consumers aren’t getting the response they expect from brands. Artificial intelligence can be an aide in configuring techniques for your online reputation to prosper as there are several ways AI multi-tasks that humans can’t practically do within a day’s work.

Although, 70% of brand representatives spend up to 20% of their work week on online reputation management, 65% of consumers are still not receiving the responses they’d like to from businesses upon leaving reviews. Implementing AI software can help you save man hours spent on optimizing reviews, and improve the results of this. This can ease the process of finding the most important sites to focus on collecting reviews from, paint a better overview of review feedback, and encourage more real customers to write reviews.

“The customer is always right,” has been the motto of business since the beginning of time. As 94% of consumers typically read reviews when considering a purchase, it’s time more than ever to start catering to them. Keep reading for more insight on how AI software can help improve and optimize your online reputation.