Second-in-Commands, also known as COOs, are a company’s secret weapon. COOs can help the CEO in a variety of scenarios, boosting efficiency, profit, and workflow. For example, COOs can take over when the CEO is overwhelmed, has no time or life for themselves, or spends too much time managing rather than growing people.
However, many second-in-commands are filling the COO role without support or an official title. COOs often spend too much time dealing with employees and operational priorities, rather than long-term strategic planning. This makes their contributions not as impactful. Other internal challenges include changes to the vision and priorities, isolation, and chaotic work environments. Externally, COOs struggle with worker shortages, supply chain disruptions, and compliance functions.
Luckily, there are ways to support COOs, allowing them to excel in their jobs and benefit the entire company. Focusing on acuity, organization, and process and structure is key, as these attributes make a successful COO. To access these abilities, COOs should lean into upskilling. This will teach them new strengths and allow them to properly support the CEO.
COOs can make a big difference in a company if they have proper training and support such as COO coaching. Ensuring this is important for companies, resulting in better efficiency and profits.

Source: Diane Integrates




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