A Look Inside the $4 Billion Phone Repair Economy

Most everyone has broken a smartphone at some point, in some way. In fact, 72% of Americans have done so, and 44% weren’t using a phone case at the time of the damage. Of course, 55% of people either add or upgrade their phone case after the damage is done, but it’s a little late by then. 

 

Screens and batteries are the most common things to break on a smartphone. Cracked screens top the list at 29%, then scratched screens at 27%, and finally non-working batteries at 22%. While 32% of breaks usually happen in cars or parking lots, 11% of phones also are damaged by water each year. That’s 100,000 phones per day affected by water damage. 

 

While 59% of people opt for an upgrade rather than repairing their device, it may be wise to consider the alternatives. From 2016 to 2019 the leading 3 smartphones went up on price by 52%. With that in mind, it’s very often less financially draining to repair a broken device. So many people are constantly on their phones, which gives one what to think about when it comes to finding the best mass texting service.

 

Another aspect to consider is the impact on the environment. Repairing reduces e-waste and emissions, saves energy by reducing the need for new phone production, and conserves the resources used in new phone production. Repairing benefits everyone.