Tenda is a globally recognized leading supplier of networking devices and equipment. Tenda Products are affordable and easy-to-install. Tenda manufacture products for home and business networking solutions like switches, broadband CPE, gateways, powerlines, mobile broadband, Routers, and IP cameras. It comes with an award-winning Tenda router support number to help and assist you 27/7
Steps to Resolve Tenda Router Not Detecting Internet Connection
Before Begin with the solutions in this Blog, make sure that your Internet connection is active by plugging the Internet cable, which may come from your modem, directly into your computer.
Connect the devices together
connect your device to Tenda device by a wired connection with the help of ethernet cable, make sure that the light is responding to the LAN port where the Ethernet cable is connected.
Log into the web-based setup page
- On the back of the Tenda device, you will find out the login IP address. Enter the IP address on the ULR bar of a web browser.
- Enter the login username and password, by default "admin", is username and password for both. If you have changed the login IP address or password, you should log in with the new IP address and password.
Check the connection status in the setup page
- logging into the router as mention above. Click on Advanced Settings
- Go to the main menu and Select System Status/Status/Device Info.
- Navigate to Network Status/WAN Status/WAN, and you will find the Connection status there.
- Normally, there is three connection status: Disconnected/Connecting/Connected. If it is connecting then wait till connected and if says Disconnected. follow the next steps
Check the hardware connection
unplug the internet cable, which is coming from the modem and plug into the Tenda router. Now change the to cable to check that the ethernet cable is not faulty. The faulty cable causes network connectivity issues. if the status shows connected then ask for a new cable to your ISP
Reset the Tenda device to factory default
- Login to the router and go to the setup page, select System Tools/Management/Tools from the main menu,
- Now select Restore to Factory Default to reset the Tenda device to the factory default setting.
- Find a Reset button on the side or bottom of the Tenda device and hold down it for about 10 seconds. all the indicators turn on or off, all of the customized settings of the Tenda device will be erased and reset to the factory default setting
Our development team is always in motion to bring the best solutions for our clients; with efficiency and customer experience as top priorities. With the best people, continuous process improvement, and years of experience and proficiency, delivers results. Use our Tenda router tech support phone number +(1)-888-846-5560 Toll-Free to avail instant Help.
