Can you recall the time when handling funds in an organization seemed to be the most tedious task on Earth? Well, QuickBooks has made this task 10X times easier. Now you can take care of accounts and funds irrespective of the size of your business. From money management to financial reporting, this software lets you take care of your business effectively. Most importantly, you can connect with their QuickBooks chat support in case of a technical fault.
QuickBooks has also brought forth quite a lot of tools for the client’s benefit. QuickBooks messenger is one of the tools gifted by QuickBooks. You have the freedom to enable and disable it as per your requirement. Check out the easy steps to enable and disable QuickBooksmessenger without wasting time. Contact QuickBooks customer support if you are not tech-savvy enough to execute the following steps with the utmost precision.
But, before we begin...
We must know when to enable and disable the app, respectively. You may find this bit of information handy if you are a newbie in this industry.
Why enable or disable QuickBooksMessenger? | Tips from QuickBooks Chat Support
The main purpose of enabling QuickBooks messenger is to communicate smoothly with your colleagues who are logged into QuickBooks company file. You can discuss important data and details with your employees on the app easily. The messenger makes keeping track of the accounting details of your team way easier. Thus, it is always suggested to enable the QuickBooks messenger.
What if you want to work on QuickBooks without communicating with anybody? What if the messenger app is taking up too much space on your device and slowing it down? That is when you need to disable the QuickBooks messenger.
How to enable QuickBooks messenger?
Now that we know the reason, to enable the app, let’s have a look at the steps to make it happen. These steps are pretty easy to execute. However, if you still face problems, do not hesitate to call at QuickBooks customer support phone number. They usually remain online 24*7. Okay then, let’s check out the steps.
- Log in to your QuickBooks account.
- You will find a chat icon on the interface of the page. Click on it.
- The messenger will launch automatically on your account.
How to chat?
In a multi-user account, you will find the chat icon located at the bottom of the screen, on the system tray. Double click on it to install the messenger. Now let’s see how to chat with people on this app.
- Every time your team member logs in to the company file, you will get the notification.
- In the notification window, click on the chat option.
- Then you can start having a conversation with the other user.
An alternative solution
You can also right-click on the Messenger icon and choose the chat option from the drop-down menu.
What if you are the Admin?
When you are the admin, then you need to follow a slightly different process to start chatting with your employees. You need to select the option ‘Send messages to logged-in users. ‘However, you can’t take a look at the log of chats during that time.
How to change your availability status?
Do you have a vacation and you want the availability status to show that you are away? Well, QuickBooks messenger is here to help you with that. You can also know more about the features of this app by taking at QuickBooks customer helpline number. You can click on your username and choose the status you want your messenger account to show other users.
How to disable QuickBooks messenger?
As mentioned earlier, you may want to disable the messenger app if it starts causing trouble to your device. There are other technical reasons as well to disable the app. Whatever your reason is, the following steps will help you disable the messenger easily.
- If you are in multi-user mode, sign in as admin.
- Choose the option Files.
- Then select the option Utilities.
- Now you need to click on the option that says ‘disable QuickBooks messenger.’
That’s it! Now, all that you have to do is log out of the company file. Then log back in to see if the changes have taken place. At times, you may not want to disable the app. You may want to log off the company file for other users. Well, QuickBooks has a solution for that too. Here is how you have to do it.
- Launch the QuickBooks messenger app on your device
- Click on the option that says ‘Company’
- Now choose the option- ‘Chat with a coworker’
- You will find the option ‘Actions'. Click on it and choose ‘Close company file for users'
- Now you need to choose the names of employees who want to log off from the messenger.
- Click on Close Company File.
- You will be asked for confirmation. So, if you are okay with your decision, hit Yes.
Aren’t the steps easy and useful? You don’t have to disable the app at all. Contact QuickBooks technical support in case you have other queries in mind. It is better if you take professional assistance in case you are not really confident enough about the execution of these steps.
Final Thoughts
QuickBooks is undoubted, one of the greatest technological innovations in the history of mankind. Being a product of technology, it is quite common to have glitches after a certain point of time. Beginners may find it hard to get a solid grasp on all the features. Connect with the support team of QuickBooks in that case. Wouldn’t it be a shame if you can’t put this amazing software to use? Thus, never hesitate to get help. Also, do not try out random processes if you are not an expert. Have a word with QuickBooks chat support even if you find it difficult to enable and disable the messenger. Have a nice day!
