PagerDuty Could Get Sacked When Lockup Expires

Its clients include IBM Cloud, Allstate, Yelp, Twilio, Shopify, Pantheon, Nelnet, Nextdoor, Gap, Instacart, SAP Concur, and Conde Nast.

The company was founded in 2009 in Toronto, Ontario. It currently has approximately 525 employees and keeps its headquarters in San Francisco, California.

The business overview was sourced from the firm's S-1/A and website.

Financial Highlights

PagerDuty reported second-quarter financial highlights for the period ending July 31, 2019:

  • Revenue reached $40.4 million for an increase of 45 %.
  • GAAP gross margin was 84.9%.
  • GAAP operating loss was $14.4 million totaling 35.6% of revenue,
  • GAAP net loss was $12.6 million versus $12.6 million for the same period last year.
  • Net cash from operations was $2.2 million totaling 5.3% of revenue
  • Free cash flow was positive totaling 3.3% of revenue or $1.3 million
  • Cash and Cash Equivalents were $341.1 million as of July 31, 2019.

Financial Highlights were sourced from the company's website.


CEO and Director Jennifer Tejada has served in her positions since July 2016. Her previous experience comes from senior positions at Keynote Systems and serving on the board of Estee Lauder Companies Inc. She earned a B.S. from the University of Michigan.

CFO Howard Wilson has served in his position since September 2018. He served as acting CFO from December 2017 to September 2018. His previous experience comes from senior financial positions at The BluePrint Lab and Dynatrace LLC. He earned a B.Sc. in Information Systems and Psychology from the University of South Africa.

Management biographies were sourced from the company's S-1/A.

Competition: AT&T, BAE and DXC Technologies

Currently, the top providers of incident response management services include AT&T (T), BAE, BT, DXC Technologies (DXC), IBM (IBM), NTT, Secureworks (SCWX), Symantec (SYMC), Trustwave, Verizon (VZ), OpsGenie, and VictorOps.

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Disclosure: I am/we are short PD.

Disclaimer: I wrote this article myself, and it expresses my own opinions. I am not receiving compensation for it. I have no business relationship with any ...

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