Medallia Could Falter When Lockup Expires

The company defines its experiences in four areas: customer experience, business experience, employee experience, and product experience.

Their clients include Airbnb, Best Western, Cox, Delta, Electrolux, Farmers Insurance, Four Seasons, Frontier Airlines, Hilton, H&R Block, IBM, Joann, LEGO, Marriott, Mazda, Mercedes Benz, PayPal, Samsung, and Western Union.

The company has approximately 1,260 employees and maintains its headquarters in San Francisco, California.

Company information sourced from the firm's S-1/A and website.

Financial Highlights

Medallia Inc. reported the following highlights for the end of the third quarter for fiscal 2019 ended October 31, 2019:

  • Revenue was $103.1 million representing an increase of 27% versus the same period the prior year.
  • Loss from operations was $41.7 million versus a loss of $16.5 million for the same quarter last year.
  • Net loss was $39.6 million versus a net loss of $16.6 million for the same quarter last year.
  • Cash and cash equivalents were $319.3 million at the end of October 2019.

Financial highlights were sourced from the company's website.

Management Team

President, CEO and Director Leslie Stretch has served in his position since August 2018. He has previous executive level experience from Callidus Software, where he served from November 2005 to April 2018. He earned a B.A. from the University of Strathclyde in Industrial Relations and Economic History and a postgraduate diploma from the University of Edinburgh in Computer Systems Engineering.

CFO and EVP Roxanne Oulman has served in her positions since November 2018. Her previous experience comes from CallidusCloud, Thoratec Corporation, and CalAmp Corp. She earned a B.S. from Minnesota State University in Accounting and an MBA from the University of the Pacific.

Management bios were sourced from the company's website.

Competition: SurveyMonkey, Confirmit, and Qualtrics

Medallia faces competition from a variety of companies including Qualtrics (XM), Confirmit, SurveyMonkey (NASDAQ:SVMK), Inmoment, Clarabridge, Maritz, Nice (NICE), Satmetrix, and Verint.

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Disclosure: I am short MDLA. 

Disclaimer: I wrote this article myself, and it expresses my own opinions. I am not receiving compensation for it. I have no business relationship with any ...

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