Deloitte China, Laiye's Strategic Alliance: Mining Booming Intelligent Automation Market

Deloitte China has added Laiye to its 'enterprise service portfolio,' which includes top-notch providers such as Alibaba Cloud, AWS and Oracle.


Although the COVID-19 outbreak has disrupted operations in many industries, the unfavorable environment has been unexpectedly converted to growth within some sectors. The domain of Robotic Process Automation (RPA) is one of the beneficiaries. Referred to by some as 'software robotics,' RPA is a form of automation technology operating in various businesses based on emulator software robots powered by artificial intelligence. According to a Deloitte 2020 survey, many global CEOs are interested in using 'contactless' technologies like RPA in the future.

The RPA trajectory was already quite popular before 2020. In 2019, Microsoft launched its Power Automation service. SAP rolled out a similar tool in 2020. In China, however, this trend is just getting started.

Among the automation software offerings, Laiye, which has just emerged as the winner (link in Chinese) in one of the key sections of the Artificial Intelligence World Innovations (AIWIN) Algorithm Technology Competition 2021, has been selected by Deloitte China as a pivotal supplier. In this article, we analyze key trends in the China's RPA industry through the example of this strategic alliance.

Deloitte Legal Partner Ye Jianfeng believes that the cooperation with Laiye is a 'win-win' in many aspects. Per him, Laiye's products meet requirements of various customers, while being complementary to Deloitte's digital ecosystem. Meanwhile, Laiye's CEO Wang Guanchun considers Deloitte's digital transformation prowess helpful in improving the quality of the company's products and hopes that this partnership can help it expand its business beyond China.

So far, Deloitte China has partnered with five other enterprise service providers in the country. Among those, Alibaba Cloud has been selected as one of the most versatile local cloud service providers. AWS, the global leader in the space, was chosen for its growing capabilities in the Greater China region. Another name is Oracle, which has successfully built a customer-centric business ecosystem in the country. Laiye, now the smallest company on the list, leverages its RPA+AI technology to accelerate the digital transformation and upgrading of Chinese enterprises.

Laiye started its way in 2015. The company's founders believe in the potential of reaching exponential growth by the side of RPA. There has also been a structural change in China's enterprise software services market, following the growing appetite of ever-evolving customer needs seeking more convenient and efficient solutions. As a result, enterprises demand low-cost solutions, such as RPA.

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