Book Bits: Noise, And Other Stories

● Noise: A Flaw in Human Judgment
Daniel Kahneman, et al.
Summary via publisher (Little, Brown Spark)
In Noise, Daniel Kahneman, Olivier Sibony, and Cass R. Sunstein show the detrimental effects of noise in many fields, including medicine, law, economic forecasting, forensic science, bail, child protection, strategy, performance reviews, and personnel selection. Wherever there is judgment, there is noise. Yet, most of the time, individuals and organizations alike are unaware of it. They neglect noise. With a few simple remedies, people can reduce both noise and bias, and so make far better decisions. Packed with original ideas, and offering the same kinds of research-based insights that made Thinking, Fast and Slow and Nudge groundbreaking New York Times bestsellers, Noise explains how and why humans are so susceptible to noise in judgment—and what we can do about it.

 

● Amazon Unbound: Jeff Bezos and the Invention of a Global Empire
By Brad Stone
Review via GeekWire
On the other hand, Stone concludes, Amazon’s ability to overcome its missteps shows it’s “getting perilously close to invincible.”
That’s what he writes after detailing Amazon’s search for a second headquarters, or HQ2. Stone uses diligent reporting and inside sources to shed new light on that process, the creation of Alexa, the changing sentiments of third-party sellers, Amazon’s last-mile delivery initiatives, its response to the pandemic, Bezos’ Blue Origin space venture, and many other topics.

● Convergence: Technology, Business, and the Human-Centric Future
Deborah Westphal
Summary via publisher (Unnamed Press)
There is no longer a choice in the matter. There is no turning back. All aspects of human life are rapidly converging at an intersection of people, business, and environment. With potential for either a historic integration or catastrophic collision, leaders have two clear choices: remain committed to profits above all else; or shift to a human-centric approach that embraces this convergence. Author Deborah Westphal, a leader in future-focused strategy, leverages her experiences working with some of the world’s most innovative business leaders, to show how the interests of people (as human beings, not customers), overlap with those of companies in ways never before seen. Convergence charts the path forward for those leaders―particularly in business―who seek to shift to a human-centric mental model.

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Disclosures: None.

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